28 August 2025 – Presentation on MyGov web site and app.

The August General Meeting will be on MyGov. A system we all need to know how to use.

myGov is a secure Internet and mobile app that serves as a single point of access for various Australian government services, such as Medicare, the Australian Taxation Office (ATO), and Centrelink.

It allows you to link and manage your government services, receive messages from them in a secure inbox, and store digital versions of important documents. You can also access information about government support and resources, all through a personalized account.

The presentation was at 2.00pm in the Turramurra Seniors Centre / Community Hall.

Introductory powerpoint.

Web-1

The myGov web site (my.gov.au) should be your source for all information on available Commonwealth government services. You do not need to log in to access this information.

In the myGov web site click on the “Find support” Explore button or click on “Browse”. A screen showing 6 major topics will then open. Aging and “Health and Disability” are the main areas of interest to us. Drill down to areas of interest. For example “Aging”, then go to “Accessing Aged Care Services” then “Applying for services through My Aged Care”. You will see the information on the variety of services available. Similarly you can drill down in “Health and Disability”.

On the myGov site click on the search Search button if you have a particular topic of interest, for example “Seniors Concession Cards”

For Help on logging in, click on the Help button on the main myGov screen. For example click on Help then “Create a myGov Account”. There is extensive help available.

Creating account video – click on How to create a myGov account

If you have a Medicare card you can also link to your health record in myGov. My Health Record is a safe and secure place to keep your key health information. See the following powerpoint slides

web-2

As well as the My Health Record under myGov there is also a phone myHealth app with the same information but in a more usable form. For more information on how the my Heath Record and the app can be used click on Introducing the My Health app

Sign In using Passkey

By using a Passkey it is possible to log into myGov without needing to remember a password. A passkey sets up a security key between your physical device and the MyGov site. Passkeys set up after signing in some other way. Then set up Passkey. It lets you use the security features on your phone or computer to sign in.

Click to see the video Increase the security of your myGov account with a passkey

Hor more information see the Help in myGov on Passkeys.

Sign In using MyId

You can also log into myGov using a Digital ID. myID is the Australian Government’s Digital ID app which allows you to prove who you are when accessing government online services. You can connect your myID to your myGov account. 13 million users have the MyId app and it is used by more than 150 state and commonwealth services.

If used to log onto myGov, a 4 digit number is displayed and then enter into the myID app. See myGov help for more information.

myGov Scams

MyGov scams are common, especially at tax time. See the video under myGov, “myGov scams” on the myGov web page or click on myGov scams